Delivery Processing Times
Faradays ships worldwide.
We work closely with our shipping partners to minimize the potential impact of delays. Our Head office and distribution is based in Auckland, please be mindful to understand that globally we have experienced delays in shipping timeframes. If you would like more information please contact us directly.
How to track your order
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched. Please note, this can take longer during sale.
Once your order has left us, you’ll receive an email with your tracking information via email so you can follow its progress. You can also check the status of your delivery by viewing Orders in your Faradays account. If you would like one of the Faradays team to check this personally for you, please contact us directly.
If you need to amend an address for your order
If in the instance that you need to amend a delivery address to your online order, please email or call us as soon as possible. If this is done promptly we may be able to change or redirect this for you.
We are unable to deliver to P.O. boxes or forwarding addresses. Ensure that at checkout you do not use this as the delivery destination as we will not be able to fulfil your order.
Taxes and duties
For all orders placed outside of New Zealand, where the Faraday's distribution is based, you may privy to taxes, duties or customs fees in relation to your delivery. This is independent and varied depending on the country of landing.