“Personal Data” means personally identifiable information about an individual, such as a name, address, email address, phone number, or other identifier that permits direct or indirect identification of a specific individual, or as otherwise defined by applicable privacy and data security laws.
2. Information we collect
2.1 Online Services User
We process information about Online Services Userdirectly from you and automatically through your use of our Online Services.
2.1.1 Personal Data we collect directly from Online Services User
In general, you can visit our Online Services without identifying yourself or revealing any of your Personal Data. There are times, however, that you may choose to give us Personal Data. This is for example the case when you sign up to receive emails from us, open or respond to our emails, or if you participate in promotions or special events. In this case, we collect the following Personal Data:
your age/date of birth;
your home address, email address and phone number;
your marketing preferences, including any consents you have given us.
2.1.2 Personal Data we collect automatically through our Online Services from Online Services User
When you visit our Online Services, we automatically collect Personal Data through your use of our Online Services. This Personal Data may include, without limitation, the type of browser you use, the third-party web site from which your visit originated, the search terms you use on this Online Services, the specific web pages you visit on the Online Services and the duration of your visits, your IP address, device ID and other unique identifiers, information about your operating system, settings and system configuration.
2.2 Concerned Individuals of Customers
In the context of a business relationship, we may process the following Personal Data about concerned individuals of Customers:
contact information, such as full name, postal work address, work telephone number, work cell/mobile phone number, work fax number and work email address, and job title;
payment data, such as credit/debit card numbers, security code numbers, tax ID and other related billing information and data necessary for processing payments and fraud prevention;
further information necessarily processed in a project or contractual relationship with us or voluntarily provided by the concerned individuals of the Business Partner, such as Personal Data relating to orders placed or payments made;
personal Data collected from publicly available resources; and
other Personal Data, if such Information is required by us for compliance screenings of Business Partner in line with data protection law. This may include date of birth, ID numbers, identity cards and information about relevant and significant litigation or other legal proceedings against concerned individuals of Customers.
3. How we use Personal Data
We may collect and retain Personal Data during the course of our interactions in order to provide you with the services we offer. We may collect Personal Data that you choose to provide us via our websites, surveys, emails, business correspondence or personal meetings or phone calls between yourself and our personnel or agents.
You have the option of not disclosing Personal Data to us or to use a pseudonym instead, unless it is impractical, in our determination, for us to assist you or we are otherwise required by law or a court or tribunal to deal with you on an identified basis. If you choose to withhold any Personal Data, we may not be able to provide you with all or part of our services.
3.1 Online Services User
We use the Personal Data of Online Services User for the following purposes:
to protect our rights and interests as well as the rights and interests of our users and any other person;
to comply with applicable legal or regulatory obligations, including, but not limited to, use in connection with legal claims, compliance, regulatory, investigative purposes (including disclosure of such information in connection with legal process or litigation).
3.2 Concerned Individuals of Customers
We process Personal Data of concerned individuals of Customers in the context of a business relationship with Customers for the following purposes:
to communicate with you about products and services, or to respond to your queries or requests;
to establish and fulfill a contract with you, a request for quotation or a purchase order. This may include performing transactions and orders verifying your identity, communicating with you, providing customer services, processing payments, performing accounting, auditing, billing and collection, as well as arranging the shipment or other provision of products, goods or services;
to enable our business and pursue our legitimate interests, in particular to respond to any comments or inquiries you may send us;
to administer and perform marketing campaigns, surveys, market analysis, contests, sweepstakes or other promotional activities or events; or
to comply with applicable laws (such as record keeping obligations), export control and customs, compliance screening obligations (e.g. to prevent white-collar or money laundering crimes), and to protect our legitimate business interests and legal rights, including, but not limited to, use in connection with legal claims, compliance, especially regulatory or investigative purposes (including disclosure of such information in connection with a legal process or litigation).
4. Legal Bases for the Processing
We need to hold, process and transfer your Personal Data but solely for legitimate business purposes, and it is only disclosed on a need-to-know basis to those who are authorised to use it for these purposes.
We process the Personal Data listed above for the following purposes:
As required to establish and perform contractual relationship, to maintain or terminate it and to enable us to manage your account and our Products and Services applicable to you.
As required by us to enable our business and pursue our legitimate interests, and where our interests are not overridden by your data protection rights.
Compliance with applicable laws and protection of our legitimate business interests, legal rights and obligations.
Where you have given consent.