Duty Free at Faradays
Whether vacation-bound or travelling for business-led pursuits, you can now treat yourself to a little luxury from Faradays at the same time, tax free.
You can enjoy the convenience of planning and paying for your purchases ahead of your travel with safe, contactless pick up at the Auckland International Collection Point (open from 5am to 1:30am NZST).
Please ensure you take the following with you when you pick up your order:
- Your order confirmation email sent from The Collection Point
- Your passport for identification purposes
You'll find the Collection Point once you have cleared immigration and security screening, just past The Loop and Aelia Duty Free stores. Please make sure you collect your order at least 60 minutes prior to your flight departure.
To be applicable with purchasing at the duty free cost you must hold and be able to present a confirmed international flight ticket, departing from Auckland International Airport and a valid form of identification.
- Law restrictions include the client needing to be 16 years of age, or older.
If you are under 16 years of age, you must have a parent or guardian supervise or approve the purchase.
- The passenger must provide a valid New Zealand or International passport or form of identification to purchase at Duty Free cost, with the identification matching the confirmed ticket. This is also necessary to collect the purchase at the Collection point.
- The purchase must be collected at Auckland International Airport on the confirmed departure date.
- Total purchase transaction must be over NZD$1,500 to be eligible for Duty Free. Purchases can be placed in advance as early as 3 months prior to the international flight departure.
Urgent Duty Free purchases within 3 hours of the International flight, must be over NZD$2,000 to be eligible for immediate dispatch.
- Clients must check each piece they are purchasing prior to proceeding with the Duty Free purchase. Clients may decide if they wish to have the items sent to the Airport in a box, otherwise it will be securely packed without.
- Fragrance and Homeware items are not eligible for Duty Free at this stage due to restrictions.
Flight cancellations and changes
It is possible to make adjustments to the flight details prior to departure, please ensure that you do inform the store of any changes as soon as possible so it is adjusted accordingly.